New Patient Checklist

Getting started is simple. Follow the steps below to prepare for your first visit with MVMT + BALANCE. 

1. Schedule Your Initial Consultation

Contact us by phone or email to schedule your complimentary intake call. During this conversation, we'll learn more about your needs, answer any questions, and help you book your first appointment.

• 314-972-3319

• mvmtbalance@gmail.com 

2. Provide Your Insurance Information or Select Cash Pay Option

Please share your current insurance information and let us know if you've recently changed insurance plans. We'll create your secure patient profile, where you'll be able to:

• Upload a copy of your insurance card

• Complete your new patient intake forms

• Review and sign consent forms electronically

3. Insurance Verification

Our team will verify your insurance benefits before your first appointment to help you understand your coverage and any expected out-of-pocket costs.

Please note that insurance verification is an estimate provided by your insurance company and is not a guarantee of payment. We recommend contacting your insurance carrier directly to confirm your specific benefits and coverage. 

Superbills for Cash-Pay Clients

For clients who choose to pay for services out of pocket, we can provide a superbill upon request. A superbill is a detailed receipt that includes information about the services provided and may be submitted to your insurance company for consideration of out-of-network (OON) benefits.

We do not bill insurance directly for cash-pay services. Instead, you may submit your superbill to your insurance provider to determine whether you are eligible for reimbursement under your plan’s out-of-network benefits.

Please note: Providing a superbill does not guarantee insurance reimbursement. Coverage, reimbursement amounts, deductibles, and eligibility are determined by your individual insurance plan. We recommend contacting your insurance provider before your visit to confirm your OON benefits and any requirements for submitting claims. Clients are responsible for payment at the time of service, regardless of whether their insurance company ultimately reimburses them.

Payment Information

Our goal is to provide exceptional, affordable care while making the billing process as simple as possible. We accept several major insurance plans and will verify your benefits before treatment begins. Also, a transparent, fair cash pay rate will always be available for out of network members. 

Please note that MVMT + BALANCE may collect an estimated patient payment at the time of your visit based on your verified insurance benefits. This payment will be applied toward the cost of your treatment and, when applicable, will be credited toward your annual deductible and/or any coinsurance or copayment responsibilities.

Because insurance claims are processed after your visit, the amount collected is an estimate. Once your claim has been finalized by your insurance carrier, any remaining balance or credit will be reflected on your account.

For your convenience, we accept:

• Major credit cards

• HSA/FSA cards

• Venmo payments https://venmo.com/u/mvmtbalance 

MVMT + BALANCE is currently in network with the following insurance providers and programs:

Medicare Part B

Blue Cross Blue Shield (BCBS) KC

Don't see your insurance listed? Contact our office to verify your coverage. We are continually expanding our network of insurance providers and are happy to help determine your benefits before your first visit.

Physical Therapy & Wellness Services

Our practice offers both physical therapy and wellness services, which are separate services designed to support different goals.

Physical Therapy

Physical therapy is a skilled healthcare service provided to address pain, injury, movement limitations, and functional impairments. Physical therapy services may be eligible for insurance coverage, depending on your individual insurance plan and benefits.

Wellness Services

Our wellness services are separate from physical therapy and are not billed to insurance. Wellness visits are offered on a cash-pay basis and are designed to support overall movement, strength, mobility, fitness, and healthy lifestyle goals.

Because wellness services are not physical therapy treatment and are not medically necessary care billed to insurance, insurance benefits do not apply to these visits. Payment is due at the time of service.

If you have questions about which service is right for you, please contact us. We are happy to help you understand the difference between physical therapy and wellness services.